1. Digital Product Policy
Because YOVIRA products are digital products that may be delivered immediately after purchase, all sales are generally considered final once the product has been successfully delivered or made available for download.
2. When a Refund May Be Considered
Although digital purchases are generally non-refundable, YOVIRA may review certain exceptional situations.
Examples may include:
- A duplicate payment for the same product.
- A technical issue that prevents delivery of a purchased product and cannot reasonably be resolved.
- A transaction that appears to have been processed incorrectly.
Any refund decision will be made based on the circumstances of the individual case and applicable law.
3. Download Problems
If you paid for a product but cannot access your download, please contact us before requesting a refund.
We will first attempt to resolve the delivery problem, which may include providing a new download link or correcting a technical issue.
4. Incorrect Product Selection
Customers are responsible for reviewing the product name, description, features and price before completing payment.
Purchasing the wrong planner, changing your mind after purchase, or deciding that you no longer need the product does not automatically qualify for a refund.
5. Downloading Does Not Mean Automatic Refund Eligibility
Once a digital product has been delivered or made available to the customer, the purchase may not be refundable simply because the product has not yet been opened, used or printed.
6. Refund Request Process
If you believe your situation qualifies for review, contact YOVIRA as soon as possible.
Please include:
- Your name.
- The email address used during purchase.
- Order or transaction information.
- The product purchased.
- A clear explanation of the issue.
Contact: trendorahomebuisness@gmail.com
7. Payment Provider Rules
Payments may be processed by third-party payment providers. A payment provider's policies, dispute process or chargeback procedures may also apply to a transaction.
Nothing in this policy is intended to remove or restrict rights that cannot legally be excluded.
8. Consumer Rights
This Refund Policy does not intend to exclude any mandatory consumer rights or legal protections that apply to you.
Where applicable law provides a customer with rights that differ from this policy, those mandatory rights will apply.
9. Policy Changes
YOVIRA may update this Refund Policy when necessary to reflect changes to our products, payment systems, business practices or applicable legal requirements.
The latest version will always be published on this page.
10. Contact YOVIRA
If you have questions about a purchase or this Refund Policy, contact us before making a purchase whenever possible.
YOVIRA
Email:
trendorahomebuisness@gmail.com